Senior Account Manager

Heather Klatt

Heather brings a warm, trusted presence to Alder’s client experience, strengthening partnerships and elevating execution with her steady, service-driven leadership.

Heather has built her career in service-driven environments where clarity, steadiness, and human connection are essential. With experience spanning senior living leadership, complex customer success portfolios, and high-touch operational management, she has long been trusted to bring calm structure to moments and teams that require thoughtful coordination.

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At Alder, Heather manages a national portfolio of clients, strengthening vendor relationships, guiding renewals, and ensuring that every engagement reflects the company’s elevated standard of service. Her warm communication and solutions-oriented mindset help clients feel supported and understood, while her dependable follow-through keeps operations running smoothly.

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Known for her empathy, precision, and steady presence, Heather plays a key role in upholding Alder’s rhythm and reliability - contributing to a culture where service is delivered with intention, accountability, and genuine care.

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Heather Klatt

Senior Account Manager

Heather brings a warm, trusted presence to Alder’s client experience, strengthening partnerships and elevating execution with her steady, service-driven leadership.

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Every great workplace begins with a thoughtful conversation. Connect with the team behind our service model—people who understand operations, anticipate needs, and bring clarity to complex environments. We're here to explore what your space can become.

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