Kendra Ponte Walters

Kendra Ponte Walters was Alder’s first employee and now serves as its President, bringing a hospitality and high-touch operations background to every aspect of the business. Early experience in boutique hotels and complex service environments shaped the philosophy she leads with today: service should feel seamless, intentional, and deeply human.

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Kendra oversees company-wide operations, growth strategy, and service delivery across a national portfolio of high-growth clients. She leads the Account Management and Project Coordination teams, setting the standards and systems that define Alder’s client experience and operational rhythm. Under her leadership, Alder has strengthened its operating model, elevated its service standards, and built a culture grounded in trust, accountability, and excellence.

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Known for a sharp operational eye, clear decision-making, and a deep respect for the teams doing the work, Kendra ensures Alder continues to scale with clarity, integrity, and an unwavering commitment to elevated service.

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